Refunds should be seen as only applicable in particular situations and should always follow the polices outlined. The following rules should be considered:
- NEW ACCOUNTS (WITHIN 90 DAYS):
- FULL – Within 90 days of purchase
- EXISTING ACCOUNTS:
- FULL ( RENEWAL ) – Within 30 days of renewal
- PARTIAL – 31-90 days
- MONTHLY ACCOUNTS:
- FULL REFUND – Monthly accounts only have the most recent transaction available for refund regardless of tenure.